We take your privacy very seriously. This Privacy Statement explains how Hofun (collectively, "we" or "us") collects, uses, shares, and processes your information.
Personal information is information that can be used to directly or indirectly identify you. Personal information also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal information does not include de-identified or aggregated data that can no longer be used to identify you, whether combined with other information or otherwise. When you create an account and use our platform, we collect information such as your contact details, the content you create, and your location. We also collect information you share with us from third-party social networking providers, as well as technical and behavioral information about your use of our platform. We also collect information contained in messages you send through our platform.
We adhere to the principles of lawfulness, legitimacy, and transparency, using and processing minimal data for limited purposes and implementing technical and administrative measures to protect data security. We use personal information to facilitate account verification and security, as well as for security purposes, such as monitoring for fraud and investigating suspected or potential illegal activity or violations of our terms or policies. This processing is based on our legitimate interest in ensuring the security of our products and services.
i. Data You Provide:
We collect personal data you provide when you use our products and services or otherwise interact with us, such
as when you create an account, contact us, participate in an online survey, or use our online help or online
chat tools. If you make a purchase, we collect personal data related to that purchase. This data includes your
payment details, such as your credit or debit card number and other card information, as well as other account
and authentication information, and billing, shipping, and contact details.
ii. Data About Usage of Our Services and Products:
When you visit our website, we may collect the following data: the type of device you use, your device's unique
identifier, your device's IP address, operating system, the type of internet browser you use, usage information,
diagnostic information, and location information from or about the computer, mobile phone, or other device on
which you install or access our products or services. Where applicable, our services may use GPS, your IP
address, and other technologies to determine your device's approximate location so that we can improve our
products and services.
Generally, we use personal data to provide, improve, and develop our products and services, to communicate with you, to provide you with targeted advertising and services, and to protect us and our customers.
i. Providing, Improving, and Developing Our Products and Services:
We use personal data to help us provide, improve, and develop our products, services, and advertising. This
includes using personal data for purposes such as data analysis, research, and auditing. This processing is
based on our legitimate interests in providing you with our products and services and for business continuity.
If you enter a contest or other promotion, we may use the personal data you provide to administer that contest.
Some promotions have additional rules that may contain more information about how we use personal data, so we
encourage you to read those rules carefully before participating.
ii. Communicating with You:
With your prior express consent, we may use personal data to send you marketing communications about our
products and services, communicate with you about your account or transactions, and inform you of our policies
and terms. If you no longer wish to receive emails for marketing purposes, please contact us to opt-out. When
you contact us, we may also use your data to process and respond to your requests. With your prior express
consent, we may share your personal data with third-party partners, who may send you marketing communications
related to their products and services. With your prior express consent, we may use personal data to personalize
your experience with our products and services, as well as on third-party websites and applications, and to
determine the effectiveness of our promotional campaigns.
Note: For any of the data uses listed above that require your prior express consent, please note that you may withdraw your consent by contacting us.
Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, mobile phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies collectively as "cookies."
We use cookies to provide, protect, and improve our products and services, for example, by personalizing content, serving and measuring ads, understanding user behavior, and providing a more secure experience. Please note that the specific cookies we may use depend on the specific websites and services you use.
We provide certain personal information to strategic partners who work with us to provide products and services or to help us market to our customers. We share personal information only for the purpose of demonstrating our products and services, providing and improving them, and using them in advertising; we do not share personal information with third parties for their own marketing purposes without your prior explicit consent.
i. Compliance with Legal Obligations:
Necessary to comply with certain legal obligations due to mandatory laws in the European Economic Area or your
country of residence. - Processing of Personal Data of EEA Residents: As previously stated, if you reside in the
European Economic Area (EEA), our processing of your personal data will be lawful: Whenever we require your
consent to process your personal data, such processing will be conducted in accordance with Article 5 of the
European Union (“GDPR”).
ii. Necessary to enforce or apply these Terms:
We may share personal data with all of our affiliates. In the event of a merger, reorganization, acquisition,
joint venture, assignment, spin-off, transfer, sale, or disposal of all or a portion of our business, including
in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the
relevant applicable personal data protection authority. Disclosure is reasonably necessary, in good faith, to
protect our rights and pursue available remedies, enforce our terms and conditions, conduct an investigation, or
protect other rights.
iii. Legal Compliance and Security or Protection of Other Rights
We may be required to disclose personal data by law, legal process, litigation, and/or requests from public and
governmental bodies within or outside your country of residence. We may also disclose personal data where we
believe disclosure is necessary or appropriate for national security, law enforcement, or other issues of public
importance.
Our products and services are intended for adults. Therefore, we do not collect information from children under the age of 18. If we learn that we have collected personal data from a child under the age of 18 (or equivalent age in any jurisdiction), we will take steps to delete that data as quickly as possible. If you become aware that a child under the age of 18 has provided us with personal data, please contact us immediately.
We take reasonable steps to ensure that your personal data is accurate, complete, and up-to-date. You have the right to access, correct, or delete the personal data we collect. You also have the right to restrict or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured, machine-readable format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and security of your personal data, we may ask you to allow us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. In certain circumstances, applicable laws or regulatory requirements may permit or require us to refuse to provide or delete some or all of the personal data we maintain. You may contact us to exercise your rights. We will respond to your request within a reasonable timeframe, but at least within 30 days.
When customers click on links to third-party websites with which we have a partnership, we assume no obligation or responsibility arising from the privacy policies of third parties. Our websites or products and services may contain links to, or allow you to access, third-party websites, products, and services. We are not responsible for the privacy practices employed by these third parties, nor are we responsible for the information or content contained in their products and services. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to review the privacy policies of third-party websites, products, or services before using them.
We implement reasonable technical, administrative, and physical security measures to prevent unauthorized access and help prevent unauthorized use of the data we collect. We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as permitted by law. When your account is deactivated, we will make reasonable efforts to ensure it is no longer visible within the App. If your account is deactivated accidentally or in error, we will begin deleting your personal information from our systems after 30 days, unless we first retain it to comply with applicable law (for example, if you make purchases using the App, some personal data may need to be retained for accounting purposes); or to comply with applicable law; to demonstrate our compliance with applicable law; to assist with disputes; and to maintain such claims or information as is necessary to safeguard our legitimate business interests, such as fraud prevention and user safety. For example, we may need to retain information about violations by previous users and/or to warn new account users about violations (even after you delete information from your account). Even after you request account deletion, products and information may still be viewed and/or accessed if it was previously shared with, copied, or stored by others. We have no control over, and assume no responsibility for, any personal information that may remain in the possession of goods, services, or private spaces permitted by their terms of service or privacy policy.
We may periodically revise this Privacy Statement to keep pace with new technologies, industry practices, regulatory requirements, and other factors. Your continued use of our products and services after the effective date of a revised Privacy Statement constitutes your acceptance of the revised Privacy Statement. If you do not accept the revised Privacy Statement, please stop using our products or services and contact us to close any account you may have created.
You can email us at [email protected] and provide proof of account (your privacy account). The components of proof of authority may vary, but generally require sufficient identifying information for us to confirm that you are the account owner. We retain your personal information only for as long as necessary for our databases and as permitted by applicable law. Once your account is deactivated, we will take reasonable steps to ensure that your account is no longer visible within the app. If your account is accidentally or incorrectly deactivated, we will begin deleting your personal information from our systems after 30 days, unless we first retain it to comply with applicable law (for example, if you use this app for purchases, we may need to retain certain personal data for accounting purposes); comply with applicable law; demonstrate compliance; resolve disputes; and maintain such claims or information as necessary to safeguard our legitimate business interests, such as fraud prevention and user safety. For example, we may need to retain information about violations by previous users and/or to warn new account users about violations (even after you delete information from your account). Even if you request account deletion, products and information may still be viewed and/or accessed if they have been previously shared with, copied, or stored by others. We have no control over, and are not responsible for, any personal information that may remain in private locations other than permitted by their products, services, or terms of service or privacy policies.
YouTube API Service Compliance
Our app integrates the YouTube API service to play videos in voice chat rooms, in accordance with YouTube's
Terms of Service and Google's Privacy Policy.
Data Collection and Use:
When you use YouTube videos in our apps, we may collect data from YouTube videos (in the app), and for legality
and transparency purposes, we use and process limited, specific, authorized YouTube user data to minimize the
amount of data we collect, primarily to activate your user activity and to ensure the security of our network,
your user activity, and your personal policies.
Contact Us
If you have any questions about this Privacy Statement or its implementation, please contact us at:
[email protected]